Privacy Policy

Privacy & Data Usage Policy

Effective Safeguards. Transparent Practices. Global Standards.

At myFlyboard, our highest priority is to protect the information you entrust to us while navigating your study abroad journey. This document outlines how we collect, process, store, and secure your information across our digital and offline platforms. By continuing to use our website or services, you acknowledge and accept these terms.

Your Trust, Our Responsibility

Any details you share with myFlyboard—be it through an inquiry, application, or advisory interaction—are handled with strict confidentiality. Whether you engage with us online, submit documents, or consult our counselors, your data is processed solely to support your educational aspirations abroad. We treat every client interaction with discretion and a strong commitment to data integrity.

What We May Collect

We gather only the data required to serve your academic needs and streamline your admissions process. This may include:

• Full name, contact details, academic records, test scores, passport copies, and statements of purpose
• Supporting documents for scholarships, university applications, or visa submissions
• Browser metadata and non-identifiable usage data to improve site performance
• Cookies to enhance functionality and personalize user experience (you may disable cookies anytime via your browser)

We do not collect or store your financial card information. All payment-related activity is securely processed through licensed and encrypted third-party platforms.

Purpose of Data Use

Information shared with us is used strictly to:

• Identify suitable educational programs and institutions abroad
• Support documentation for visa and admission procedures
• Keep you informed through email, phone, or messaging apps regarding application status
• Provide personalized guidance based on your academic goals
• Maintain compliance with education sector and regulatory authorities

Marketing messages are sent only with your express consent, and opting out is always available.

Data Protection Measures

All data is maintained on encrypted servers with restricted access. We apply current international standards in cybersecurity to prevent unauthorized access or misuse of your information. While no online system is completely immune, we consistently update our security framework to safeguard your trust.

Third-Party Disclosures

Your data is shared only with:

• Academic institutions where you seek admission
• Relevant authorities such as embassy offices or immigration departments
• Internal staff and partner teams who are directly involved in managing your application

We do not trade or sell your personal information for commercial gain.

Links to Other Websites

Our website may contain links to universities, scholarship bodies, or visa offices. Please be aware that their privacy policies may differ. We recommend reviewing them individually when navigating external platforms.

Changes to This Policy

myFlyboard reserves the right to update or amend this policy to reflect operational, legal, or regulatory changes. Please check this page periodically to remain informed. Your continued use of our website implies agreement with any revisions.

Questions? We’re Here to Help

For privacy-related inquiries or data access requests, please reach out to:

Email: info@myflyboard.com

Website: www.myflyboard.com

Service Discontinuation & Refund Conditions

We value every student’s journey and believe in complete clarity about our service terms.

Once any of our services—such as counseling, admission processing, visa support, or documentation assistance—has commenced, the associated payments are deemed non-refundable. This is due to the tailored and labor-intensive nature of the services provided.

Before You Sign

All prospective clients are expected to review and understand the service agreement prior to final confirmation. Once signed, this agreement becomes binding and governs refund eligibility.

When Refunds Are Not Applicable

A refund will not be considered in the following situations:

• You cancel your admission or visa process at any stage post-initiation
• Documents submitted are incomplete, misleading, or unverifiable
• Rejection is due to ineligibility, incorrect academic or language scores, or medical or criminal record concerns
• Delays or disqualifications arise from non-cooperation or non-submission within timelines
• Government policy or institutional guidelines are revised after submission
• Admissions or visa refusal based on factors outside myFlyboard’s control

Exception Handling

Refunds are rarely granted and only in cases of administrative oversight from myFlyboard’s end. Any such exceptions are reviewed independently by our internal legal team and, if approved, may require up to 90 business days to process.